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Mi Toko

Privacy Policy

Last updated: March 2026

1. Introduction

Mi Toko (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the “Service”).

2. Information We Collect

We may collect information about you in various ways, including:

  • Personal Data: Name, email address, phone number, and delivery address when you create an account or place an order.
  • Payment Information: Payment card details are processed securely through our third-party payment processors.
  • Usage Data: Information about how you interact with our app, including browsing history, search queries, and purchase history.
  • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
  • Location Data: With your permission, we may collect location data to show you nearby products and services.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and bookings
  • Send order confirmations and updates via email, SMS, or WhatsApp
  • Provide customer support and respond to your inquiries
  • Personalize your experience and show relevant products and services
  • Improve our app and develop new features
  • Detect and prevent fraud or other unauthorized activities

4. Sharing Your Information

We may share your information with sellers on our platform to fulfill your orders, with service providers who assist in our operations, and when required by law. We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, please contact us at privacy@mitoko.com.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@mitoko.com
Address: Kralendijk, Bonaire, Caribbean Netherlands